Fireshot allows you to take screenshots with a click of a button and mark up notes or changes on the page before saving and emailing. We ask our clients to use this plugin when communicating website changes to us. https://addons.mozilla.org/en-US/firefox/addon/5648/

Jing is similar in concept to Fireshot (above) but a mini-movie is created and a link emailed. Perfect for FAQ’s or training courses. http://www.techsmith.com/jing/

Xobni links in with your emails through Outlook and helps you find attachments, message threads and people’s contact details quickly and easily. http://www.xobni.com

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